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Pathmark operates in Memphis, Tennessee as a third-party logistics company.
We handle over-the-road truckload shipments on vans, reefers, and
flatbeds. Pathmark is a multi-dimensional transportation company
with a vast pool of resources used to provide our customers with
the quality service they require.
From
a service standpoint, we want to emphasize that time critical
shipments are our specialty. Our personnel are well prepared
to handle your truckload traffic, whether your shipments
are erratic, "hot" loads or consistent truckload
movements. You will find our customer service representatives
prompt and honest in our response to all of your company's
needs, and at a price below the transportation industry’s
infamous “expediters."
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A QUALITY PRODUCT
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Pathmark prides itself on its ability to specialize in the successful movement
of freight requiring dry vans, controlled temperature vans, flatbeds,
and containers. The operational personnel of Pathmark Transportation
possess backgrounds of experience in the proper use of each specific
type of equipment, in order to provide the proper transportation, control,
and maximum utilization of that equipment.
Pathmark Transportation is purely a logistics management company. We own
no equipment. Therefore we are able to focus primarily on service to our
customers, not on maximizing our equipment utilization.
Our reputation is on the line with each and every shipment we haul. Many “brokers” are
merely carriers offering out the freight they can not handle on their own
equipment, often times sacrificing quality for a quick dollar. Because
brokerage is Pathmark’s expertise, we allow only the best carriers
to participate in our quality service network. Boasting a portfolio of
hundreds of ‘hand picked’ carriers, our criteria for selection
is based on their financial stability, insurance coverage, and ability
to provide a high level of dependable service.
Operationally, Pathmark’s services include scheduling pickup and
delivery appointments, en route tracing, claims, and billing. Details of
each load in transit are compiled through our advanced computer system.
Our extensive communications system includes inbound and outbound WATTS
lines, facsimile machines, and full EDI capabilities. This system, which
can be tailored to each customer’s specific requirements, is used
extensively to provide the customer with an accurate accounting of each
shipment moved by our carriers 24 hours a day.
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QUALITY CUSTOMER SERVICE
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Pathmark
Transportation simply believes that by holding the needs
of each customer paramount, we will be able to serve that
customer in the best way possible and continue our reputation
of being the most efficient transportation logistics company
in the industry.
Each member of our staff understands that their job functions are centered
around our quality customer service concept. The combined efforts of our
sales and operations departments result in a “tailor-made” customer
service package designed to meet or exceed each particular customer’s
needs.
After the service package is in place, through use of our communications
network, Pathmark Transportation will scrutinize each movement and continue
to monitor our customer’s needs, anticipating future changes in service
requirements.
Pathmark Transportation Company is poised for growth. We are
excited about the prospect of working with your company and including you
in a substantial list of satisfied customers.
Any
questions regarding services can be sent to Wes Kraker
at or by telephone at 800.844.1555.
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